Confidence Behind Every Meal

Q: What accreditations does Sands hold?

SALSA, a 3-star SRA Food Made Good rating (the highest), a 5-star FSA rating, Red Tractor, ERUDUS and FMC. Independently audited; documents sit on our Responsible Business page.

Q: How do you ensure food safety?

Documented HACCP protocols, trained staff, temperature-controlled operations, multi-stage checks and accredited compliance, built into every stage.

Q: Where do you source ingredients?

From qualified suppliers who meet our standards for quality, traceability and ethics, vetted and reviewed on performance. For environmental partnerships, see Responsible Business Activities.

Q: How do you maintain quality at scale?

Documented standards, multi-stage quality control, trained staff and ongoing measurement. We produce more than 12,500 meals daily, and quality at that scale requires systems.

Q: What are your kitchen standards?

Documented procedures for preparation, cooking, cooling, storage and dispatch, with HACCP embedded throughout, temperature monitoring and trained staff.

Q: How do you handle traceability?

Traceable through supplier documentation, batch tracking and internal records, supported by ERUDUS. This underpins allergen management, food safety and procurement reporting.

Q: How do you handle allergens and religious dietary requirements?

All 14 major allergens with clear labelling via ERUDUS. Poultry is Halal as standard; certified Halal and Kosher menus via specialist partnerships.

Q: How do you train your kitchen staff?

All kitchen staff train formally in food safety, HACCP, allergen management and operational standards, with ongoing refreshers.

Q: What's your approach to quality control?

Multi-stage checks at receipt, preparation, plating and dispatch, documented, with escalation for non-compliance and continuous improvement.

Q: Can you support our tender or procurement requirements?

Yes. Our accreditations, documented standards meet procurement requirements, all on our Responsible Business page. Happy to discuss specific tender needs.

Made Today. Sold Today. That's our promise on freshness. Behind it are the standards, people and checks that give clients confidence in every order, from sourcing and allergens to kitchen controls and delivery.

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Standards That Make Quality Possible

Good ingredients and skilled chefs matter, but keeping quality consistent across busy days and large orders also takes clear standards delivered by trained people.

Explore Food Quality

Food Safety Accreditations & Industry Standards

Our accreditations reflect formal, audited compliance with recognised food safety and quality standards.

SALSA

Independently audited food safety certification for producers and suppliers

SRA Food Made Good

3 stars: the Sustainable Restaurant Association's highest rating.

FSA food hygiene rating

5-star: the highest score under the Food Standards Agency scheme

Red Tractor

Assured British farm standards across the supply chain

ERUDUS

Industry-standard allergen and product data management

FMC

Accredited with a Food Managers Certification

What this means:

Independently audited: verified by external assessors, never self-declared

Continuously maintained: ongoing compliance, not a one-off achievement

Industry-recognised: standards procurement teams know and trust

Tender-ready: documentation available for submissions and compliance reviews

Access certification documentation

Supplier qualification

Vetted against quality, food safety and ethical criteria before approval, then reviewed on performance

Traceability

Ingredients traceable through the supply chain, supporting allergen management via ERUDUS, food safety responses and ESG reporting

Quality requirements

Suppliers meet our specifications for quality, freshness and consistency, with non-compliance addressed and documented

Ethical sourcing

Supply chain ethics built into qualification, supporting our sustainability commitments and modern slavery compliance

Stability

Long-term supplier relationships ensuring consistency and accountability over time

Documented kitchen procedures

Standardised methods for preparation, cooking, cooling and storage

Commitment to Food Safety

HACCP-based food safety embedded in daily operations, with documented monitoring and verification

Rigorous temperature control

Throughout production, storage and delivery, supported by monitoring technology

Quality verified at multiple points

Ingredient receipt, preparation, plating and dispatch

Formally trained staff

With ongoing food safety and allergen training and refresher programmes

Continuous improvement

Through internal audits, external assessment and feedback loops

Sourcing

Approved suppliers, specified standards, traceable ingredients

Receipt and storage

Temperature monitoring, quality verification, FIFO stock management

Preparation

Documented procedures, trained staff, HACCP protocols

Quality control

Verification at multiple stages with documented checks

Packaging and dispatch

Appropriate packaging, temperature control where needed, allergen and dietary labelling

Delivery

Temperature-controlled vehicles, monitored logistics, on time and to specification

Dietary & Religious Requirements

Dietary Coverage at Scale

All 14 major allergens with clear labelling via ERUDUS, plus vegetarian, vegan, gluten-free, dairy-free, pescatarian and medical needs at scale. Poultry is Halal as standard; certified Halal and Kosher via specialist partnerships.

Learn More about our Allergen commitment

Accreditations, supply chain standards and operational discipline translate directly into client value.

Confidence at scale: quality holds whether we are catering for 50 people or 500

Support for your own quality and compliance commitments

Tender-ready credentials that meet procurement criteria

Straightforward supplier audits and verification

Reduced risk, because food safety incidents are catastrophic for any business

Continuous improvement built in: an ongoing commitment, not a snapshot

Learn More

What accreditations does Sands hold?

How do you ensure food safety?

Where do you source ingredients?

How do you maintain quality at scale?

What are your kitchen standards?

How do you handle traceability?

How do you handle allergens and religious dietary requirements?

How do you train your kitchen staff?

What's your approach to quality control?

Can you support our tender or procurement requirements?

Do you meet industry standards for food safety?

Trusted by leading organisations

"Excellent catering for in house lunches. Great service and easy to order from there website. Hot food is always piping hot and tasty"

“I have used Sands Catering for an annual reception for two years running. The team made planning from overseas easy, and everything was exactly as expected. We had many compliments about the food and the staff were very helpful and professional.”

“The food was perfect and the service excellent. Sands catered for vegetarian, vegan, gluten-free and other dietary requirements with everything clearly labelled. Everyone at the event was extremely impressed.”